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Support Department

Handles all technical issues related to FilesMaster access, download limits, module errors, token problems, and general troubleshooting for WHMCS, WordPress, or API integrations.

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Operating Hours: Mon - Sun, 8:30 AM - 7:00 PM (Europe/London)
Sales Department

Specialized support for API keys, authentication issues, endpoint errors, webhook problems, module configuration, and custom integration requirements.

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Operating Hours: Mon - Sun, 8:30 AM - 7:00 PM (Europe/London)
API Integration Department

Specialized support for API keys, authentication issues, endpoint errors, webhook problems, module configuration, and custom integration requirements.

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Operating Hours: Mon - Sun, 8:30 AM - 7:00 PM (Europe/London)
Abuse Department

Handles reports of misuse, unauthorized access, sharing of API tokens, excessive abuse of download limits, or violations of FilesMaster terms and policies.

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Operating Hours: Mon - Sun, 8:30 AM - 7:00 PM (Europe/London)